Full Managed IT

Your entire IT department — without the overhead. We handle everything from helpdesk to strategy so you can focus on running your business.

Server racks in a professional data center server room

What Is Full Managed IT?

Most small and mid-size businesses can’t justify a full-time IT staff — but they still need enterprise-level IT support. That’s where we come in. Full Managed IT means OnyxFire becomes your complete IT department. We handle the day-to-day support your team needs, proactively monitor and maintain your systems, plan for the future, and make sure your technology is working for you instead of against you. From password resets to server migrations, printer issues to cybersecurity strategy — one call, one team, everything handled. And because it’s all-inclusive, you get predictable monthly costs with no surprise bills.

Why It Matters

All-Inclusive

One flat monthly fee covers everything — security, support, monitoring, backups, cloud, and more. No upsells, no surprise invoices.

Proactive, Not Reactive

We don't wait for things to break. Continuous monitoring and maintenance keeps your systems healthy and prevents problems before they start.

Real Humans

No phone trees, no ticket black holes. When you call OnyxFire, you talk to a real person who knows your business and your systems.

What’s Included

Full Managed IT is the foundation of the OnyxFire all-inclusive bundle:

✓ Unlimited helpdesk support via phone, email, and remote

✓ 24/7 monitoring of servers, workstations, and network

✓ Patch management and software updates

✓ Vendor management — we deal with your software and hardware vendors

✓ IT strategy and technology roadmap planning

✓ New employee onboarding and offboarding

✓ All security, backup, and cloud services included

Ready to Stop Worrying About IT?

Let's have a conversation about what your business actually needs. No pressure, no jargon, no 47-page proposals. Just a straightforward talk about how we can help.